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Filtering by: Advisor Heinricher, Arthur C. Contributor Kan, Ittai

Developing a Strategy for Optimal Call Center Utilization

Creator:

Andrei, Mihnea Stefan and Elmore, James Edward

Advisor:

Heinricher, Arthur C. and Abraham, Jon P.

Publisher:

Worcester Polytechnic Institute

Date Created:

2014-05-01

Resource Type:

Major Qualifying Project