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筛选: 创造者 Colognesi, Antonia MarLee 出版者 Worcester Polytechnic Institute

Customer service assessment procedures.

关键词:

Industrial relations, Organizational effectiveness, and Marketing

创造者:

Haas, Stephen Boyd, Colognesi, Antonia MarLee, and Blackwell, Brian Patrick

Advisor:

Ma, Yi Hua and Heinricher, Arthur C.

出版者:

Worcester Polytechnic Institute

创建日期:

2000-01-01

Resource Type:

Interactive Qualifying Project