The Charles Dickens Museum in London struggled with low attendance after COVID-19 induced lockdowns. We conducted museum interviews and street-intercept interviews to develop strategies for encouraging local visitation to the museum. The visitor experience at the museum was overwhelmingly positive as visitors enjoyed personal ephemera from Charles Dickens and the authentic Victorian house. We recommend small-scale changes for better accessibility, inclusivity, and convenience at the museum. We also recommend additional marketing tactics to promote awareness of the museum to targeted audiences.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Yorina, Cara
• Castro Padilla, Jorge Arturo
• Yan, Aria
• Hobson, Sydney

Subject

• Innovation
• Inclusion
• Learning
• Community
• Project-Based Learning

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-062522-173745
• 70346

Advisor

• Davis, John-Michael
• Brattin, Joel J.

Year

• 2022

Center

• London, England Project Center - IQP

Sponsor

• Cindy Sughrue
• Jordan Evans

UN Sustainable Development Goals

• 9 - Industry, Innovation and Infrastructure

Date created

• 2022-06-25

Resource type

• Interactive Qualifying Project

Source

• E-project-062522-173745

Rights statement

• In Copyright

Last modified

• 2022-12-19