The team began by analyzing the current Resolve Claims processes at Allmerica. Next, the team designed a system prototype for Resolve Claims to store and manipulate the data used for the generation of performance measure documents. Finally, the system prototype is used as a model to assist Allmerica staff to further automate the generation of performance measure documents for other processes.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Tramantana, Michael Thomas
• Proulx, Jeremy Michael
• Imura, Yusuke
• Ngo, Brandon

Publisher

• Worcester Polytechnic Institute

Identifier

• 00C031M

Advisor

• Strong, Diane M.

Year

• 2000

Sponsor

• Allmerica Financial Corporation

Date created

• 2000-01-01

Resource type

• Major Qualifying Project

Major

• Management Information Systems
• Computer Science

Rights statement

• In Copyright