The Australian Red Cross Victoria Emergency Services strives to improve the mental health and wellbeing resources provided to their volunteers. We conducted surveys, interviews, focus groups, a trivia night with volunteers and employees, and an interview with the Massachusetts Red Cross to identify possible improvements to these resources. Our research revealed a lack of awareness and accessibility of the resources, and a desire for more personalized resources. Based on our findings, we proposed recommendations and deliverables to help resolve these issues.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Watkins, Benjamin
• Liro, Henry
• Baeza Gonzalez, Araceli
• Kay, Natalie

Subject

• Health
• Learning
• Well-Being
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050822-084834
• 68871

Keyword

• Australian Red Cross
• Emergency Services
• Mental Health
• ARC
• Australia
• Vic ES

Advisor

• Carrera, Fabio
• McCauley, Stephen M.

Year

• 2022

Center

• Melbourne, Australia Project Center - IQP

Sponsor

• Australian Red Cross Victoria

UN Sustainable Development Goals

• 3 - Good Health and Well-being

Date created

• 2022-05-08

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright