Student Work
Increasing the Dental Department Capacity in the Family Health Center of Worcester
PublicDownloadable Content
open in viewerThe current operations of the Family Health Center of Worcester's Dental Department were examined to increase clinic capacity and reduce the number of no-show appointments. Data representing employee operations and patient no-shows was collected and analyzed. Based on this data, a series of solutions were designed and implemented utilizing the DMAIC design process. The team presented the results to the Dental Department and offered future suggestions to continue to maximize and manage capacity within the clinic.
- This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
- Creator
- Publisher
- Identifier
- E-project-031710-171938
- Advisor
- Year
- 2010
- Sponsor
- Date created
- 2010-03-17
- Location
- Worcester
- Resource type
- Major
- Rights statement
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- In Collection:
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Permanent link to this page: https://digital.wpi.edu/show/6108vd14h