TY - RPRT A1 - Symecko, Stephanie Rachael A1 - Pagaduan Fitch, Elizabeth Rose A1 - Dano, Julian Bray A1 - Hanna, Adam Jacob AB - KARL STORZ offers repair services for the Legacy Gastroscope at their Charlton, MA facility. This particular endoscope was first manufactured in this facility in 2007 but is no longer available to be newly manufactured. For this project we investigated alternatives to save parts and components for the Legacy Gastroscope to help delay its product obsolescence. We observed and interviewed evaluators, repair technicians, and floor managers. Analysis of evaluation reports and other procedural documentation was completed to assess how repair levels were assigned. Recommendations were generated on how to delay product obsolescence for the Legacy Gastroscope. CY - Charlton DA - 2016/04/27 DB - Digital WPI DP - Worcester Polytechnic Institute ID - E-project-042716-102954 L1 - https://digital.wpi.edu/show/5138jg26f LK - https://digital.wpi.edu/ PB - Worcester Polytechnic Institute PY - 2016 T1 - Lean Service for the Legacy Gastroscope UR - https://digital.wpi.edu/show/6682x542x ER -