This project is an examination of the processes and procedures of Scrubb n' Buff Automotive Detailing for the purpose of cost reduction and increased revenues. Operational procedures and processes are formally defined and facilitated to employees through a training manual. Materials and chemicals are evaluated and reduced by 50% leaving only the highest quality supplies in use. Worker compensation structures are analyzed resulting in a compensation structure that absorbs a fixed 50% of the generated revenues.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Cottreau, Nicholas Jason

Publisher

• Worcester Polytechnic Institute

Identifier

• 01D229M

Advisor

• Graubard, Leon S.

Year

• 2001

Sponsor

• Scrub n'Buff

Date created

• 2001-01-01

Resource type

• Major Qualifying Project

Major

• Management Engineering

Rights statement

• In Copyright