The objective of our MQP was focused on defect reduction within the worksurfaces and casegoods department at AIS because of the high cost it brought to their operations. Affordable Interior Systems or “AIS” is a large furniture manufacturer in Massachusetts. For our project, we observed their existing processes to standardize AIS’ operations. To achieve this goal, we updated their data collection systems and implemented lean practices such as creating standard work and a visual management board. To combat AIS’ high turnover rate, we recommended changes to their existing redo reporting system and employee incentive programs. These improvements can help AIS reduce their defect cost by a substantial amount over a period of time. Our root cause analysis and recommendations will serve as a foundation to improve their operations.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Deranian, Malyssa
• Carrau, Martin
• McGlauflin, Heather
• Ankstitus, Brianna
• Sabilla, Cherylle Eliza

Subject

• Industry
• Infrastructure
• Culture
• Sustainability
• Project-Based Learning

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-031723-141904
• 93276

Keyword

• Lean
• Process improvement
• Standardization
• Visual management
• Manufacturing
• Fishbone Diagram

Advisor

• Towner, Walter Thomas
• Gonsalves, Edward Martins

Year

• 2023

Sponsor

• Affordable Interior Systems, Inc.

UN Sustainable Development Goals

• 8 - Decent Work and Economic Growth
• 9 - Industry, Innovation and Infrastructure
• 12 - Responsible Consumption and Production

Date created

• 2023-03-17

Resource type

• Major Qualifying Project

Major

• Industrial Engineering

Source

• E-project-031723-141904

Rights statement

• In Copyright

Last modified

• 2023-06-23