Investigating the Viability of Stay Interviews at the United States Patent and Trademark OfficePublic Deposited
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The goal of this project was to determine the viability of a stay interview and design a process with questions that would assist the United States Patent and Trademark Office (USPTO) with addressing retention challenges. To accomplish this goal, we first researched other organizations that used stay interviews. We then conducted ideation sessions with a USPTO team to compile and organize information and opinions that would be used to create the stay interview process. Finally, we created the questions that would be used in the stay interview. After our research and meetings, our recommendations included changing the name of the process to stay conversations, implementing stay conversations, evaluating the process after implementation, and a manager training program.
- This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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