This report presents the development of a global retailer's China export distribution center's Key Performance Indicators (KPI). A 3PL has been selected for managing the main processes of the retailer's global supply chain. After learning about the supply chain processes and the associated timeline, the team developed measurements to evaluate the 3PL's performance in managing the vendors, inventory, and carriers. Possible implementation methods as well as a set of spreadsheets for calculating the identified KPI are also developed.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Sigety, Katharine Coyler
• Loitherstein, Jacob Adam
• Raad, George Michael

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-082510-105156

Advisor

• Zeng, Amy Z.

Year

• 2010

Center

• Wuhan, China Project Center - MQP

Sponsor

• Staples

Date created

• 2010-08-25

Resource type

• Major Qualifying Project

Major

• Industrial Engineering
• Management Engineering

Rights statement

• In Copyright