Taxi Customer Service RegulationPublic
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This project focused on the issue of taxi customer service in Montgomery County, MD. Through background research, regulator and company interviews, and analyzation of data, we identified a set of issues with a proposed customer service regulation. We developed a set of recommendations for the County that included suggested modifications to the customer service regulation, alternative methods for the collection of regulation data, a County-sponsored driver-training program, and funding options.
- This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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Permanent link to this page: https://digital.wpi.edu/show/n296wz765