The Hope Exchange (THE), a nonprofit in Cape Town, is transforming the lives of homeless individuals through skill development social enterprise businesses. Our team analyzed THE's barista training process, uncovering opportunities for enhancement and proposing solutions. From application to graduation, we improved the client's experience and created a support system for their journey. We hope our work will enhance the lives of homeless individuals, providing more pathways to employment and empowering them with valuable skills for self-sufficiency.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Weiffenbach, Robert
• West, Scott
• Coleman, Kenyon
• Sullivan, Sean

Subject

• Learning
• Sustainability
• Community
• Well-Being
• Inclusion

Publisher

• Worcester Polytechnic Institute

Identifier

• 115064
• E-project-121323-073158

Keyword

• Coffee Shop
• Social Enterprise
• Homeless
• Cape Town
• Process Map
• Skills Development

Advisor

• Taylor, Steven S.
• Taylor, Rosemary

Year

• 2023

Center

• Cape Town, South Africa Project Center - IQP

Sponsor

• The Hope Exchange

UN Sustainable Development Goals

• 1 - No Poverty
• 4 - Quality Education
• 8 - Decent Work and Economic Growth
• 10 - Reducing Inequality

Date created

• 12/13/2023

Resource type

• Interactive Qualifying Project

Source

• E-project-121323-073158

Rights statement

• In Copyright

Last modified

• 2024-02-08