This project improved the efficiency and capabilities of two work areas in the self-sufficient San Francisco Agricultural School: morning cleaning and hotel operations. Interviews, focus groups, survey results, and scientific management principles were employed. Operational analyses identified problems in cleaning group distributions and processes, as well as hotel services and organization. Deliverables and recommendations - including cleaning checklists, group assignments, hotel scripts, and spreadsheets - were provided to increase proficiency. All methods and deliverables are simple enough to be later replicated by the school.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Santos, Roger Andrew
• Kasi, Gayatri
• Borges, Eric Stephen

Subject

• Industry
• Sustainability
• Learning
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050316-111544

Keyword

• Organizational effectiveness

Advisor

• Wolf, Dorothy
• Traver, Robert W.

Year

• 2016

Center

• Asunción, Paraguay Project Center - IQP

Sponsor

• Fundación Paraguaya

Date created

• 2016-05-03

Location

• Asunción

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright