Student Work

Reengineering human resources at Heywood Hospital

Pubblico

This senior capstone project focused on reengineering the Human Resource Department of a major metropolitan hospital located in Gardner, Massachusetts. Heywood Hospital is focused on becoming a world class hospital and an industry benchmark. Through statistical, time value, and cost/benefit analysis we were able to identify process constraints in order to improve process times and eliminate rework while improving customer service. Additional responsibilities included working side by side with Heywood's executive management and providing multiple recommendations for future development through technology and continuous improvement.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
Creator
Publisher
Identifier
  • 00D002M
Advisor
Year
  • 2000
Sponsor
Date created
  • 2000-01-01
Resource type
Major
Rights statement

Relazioni

In Collection:

Articoli

Elementi

Permanent link to this page: https://digital.wpi.edu/show/p5547v49x