Student Work

eSPEAR help system

Public

The Global Technology and Operations Group at Deutsche Bank sponsored this project to determine which help-authoring tool was most appropriate to use in the development of a help system for eSPEAR, their state-of-the-art, online, global-transaction application. Over the course of two months, we identified the needs of users, researched the commercially available products, quantified the benefits of providing a help system, presented our recommendations to upper-level management, developed a prototype using the chosen tool, and created evolution and maintenance plans for future implementations.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
Creator
Publisher
Identifier
  • 02C014M
Advisor
Year
  • 2002
Sponsor
Date created
  • 2002-01-01
Resource type
Major
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Permanent link to this page: https://digital.wpi.edu/show/qj72p998h