The London Transport Museum employs character actors as one method of enhancing visitor understanding and appreciation of social aspects of the past. This project was to evaluate the museum's use of character actors. We used various methods to assess visitor interaction, enjoyment, and learning, including tracking, observing, and surveying visitors. The results from our research were analyzed to determine that the attractiveness for five exhibits increased and the holding power for all eight exhibits increased when the characters were present at their corresponding exhibits. Overall the program is a success.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• McDonnell, Charlotte Marie
• Ciesynski, Jacqueline T.
• Mordarski, Mark Christopher
• Rotier, Matthew Adrien

Subject

• Community
• Learning

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-042910-050828

Keyword

• Museum exhibits--Evaluation

Advisor

• Smith, Ruth L.
• Golding, Dominic

Year

• 2010

Center

• London, England Project Center - IQP

Sponsor

• Puddick, Elizabeth
• London Transport Museum

Date created

• 2010-04-29

Location

• London

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright