Enhancing the Experience of Visitors to the Cerrito Agricultural School and Hotel

Diakite, Elidja; Driscoll-Carignan, Graham; Rozman, Joey; Zauha, Anna

Student Work

Enhancing the Experience of Visitors to the Cerrito Agricultural School and Hotel

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Four students of Worcester Polytechnic Institute, in collaboration with the Fundación Paraguaya and the Cerrito Agricultural School and Hotel worked together in this Interactive Qualifying Project (IQP) to enhance the guest and visitor experience at the Hotel Cerrito in order to increase revenue streams for the Cerrito Agricultural School. The project had six distinct deliverables. The creation of a self-guided tour and host application, two maps of the campus, seventeen souvenir designs, and a list of future recommendations to the hotel to further enhance the guest and visitor experience. To achieve these results, the team conducted interviews, surveys, an observational study, and a guest focus group.

This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

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