Enhancing the Visitor Experience Along the Sibiu County Trails Public
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Tourism associations in Sibiu, Romania believe the hiking trails can become a major attraction but have limited knowledge of the trail user experience. The team remotely surveyed trail users; interviewed trail guides, trail managers, and businesses owners: and researched various technological solutions. Findings indicated that successful businesses encourage trail use by providing services like maps or boot repair, and by warning hikers of frequent incidents on the trails, such as encountering shepherd dogs. The team created an infographic for businesses detailing how these practices can benefit them, and also suggested more advertisement. Research showed that using an app like Wikiloc to plan hikes and integrating sensors to count patrons on trails can supplement improving experience.
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