Restaurants are an important part of the Boston economy; however, they are experiencing a delay in openings. The current process of obtaining permits and licenses to open a restaurant is confusing and inefficient, which may be causing this delay. In cooperation with Boston's Office of Business Development, we provided the City with a characterization of its restaurants and developed a timeline to map the permitting chronology of a select group of restaurants. In addition, we analyzed total process time, cycle time for individual permits, total fees and made recommendations to improve the efficiency of the current process.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Moynihan, Patrick Fitzgerald
• Nagpal, Kshitij
• Westermayer, Krista-Marie
• Daley, Christopher John

Subject

• Industry
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-050410-165146

Keyword

• Entrepreneurship
• City planning

Advisor

• Vaz, Richard F.
• Demetry, Chrysanthe

Year

• 2010

Center

• Boston, Massachusetts Project Center - IQP

Sponsor

• Office of Business Development

Date created

• 2010-05-04

Location

• Boston

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright

License

• All rights reserved